These are some of the mostly commonly asked questions about our practice and the care we provide.
Yes. If you have major medical insurance, we are happy to care for you like any other clinic. All clinic services will be billed according to insurance contracts and any co-pays and deductibles for services will be collected at time of service.
We are new to Houston County; but not new to most major insurance plans. We have begun the process of re-credentialing at our new location with most major insurance plans, such as Blue Cross/Blue Shield, Aetna, Cigna, United and Humana, just to name a few. Contact us for the latest updates.
Traditional Medicare with or without supplement remains the most reasonable and flexible coverage for seniors. For those who choose Medicare "complete" or Medicare "Advantage" plans, please understand that these products are administered by private insurance companies as an HMO or restricted network of providers and facilities. This means that you must use providers that are in their network; and use medical facilities such as hospitals that are in-network as well. In big cities, there are usually many choices. But in rural areas, restrictive networks mean you may have to travel to see a specialist or to use a different hospital.
Texas Family Doctor is already an approved traditional Medicare provider and accepts all supplements. Texas Family Doctor is working to be included in most Medicare networks, but may not be in-network until late 2022 for some plans.
We have done our best to create options to make excellent medical care affordable and available to ALL of Houston County, and beyond. We offer cash discounted services for those who don't have insurance. We also offer the Membership Plan (see below) for those who want enhanced clinic services and access at an affordable monthly rate. Many patients with "high-deductible" insurance policies or "Cost-sharing" plans choose this option as well. If you, or a friend or loved one, has a more substantial financial hardship and medical needs, please contact the clinic for additional information.
See our prices on our pricing page. We charge a flat monthly fee; and in exchange you get unlimited office visits, secure text communication, after-hours access to YOUR doctor, and a whole lot more. Discounted Membership Fees are available to Families, Veterans and Businesses who enroll their staff members.
The membership fee covers excellent primary care through physician consultations with no copay. This includes the following: annual wellness exams, sports physicals, school physicals, chronic care office visits, follow-up visits, basic office procedures and treatment of acute illness or minor injuries, all with same or next day availability, if necessary. Membership fees also covers direct communications with your doctor: phone, text, video chat or email. Many services can be provided virtually; and for some members especially remote to our location, virtual services may comprise most all of their care.
Our patients will also have access to heavily discounted labs, office medications and special procedures not included in the membership fees.
We treat all kinds of common everyday problems like colds, flu, strep, rashes and injuries. We also treat more complicated long term medical problems like adult diabetes, high blood pressure, high cholesterol and thyroid disorder.
For starters, having such unprecedented direct access to your doctor will prevent hospitalizations and specialty referrals in many cases. Hospital care and specialty physician care is not covered as part of membership plans; however when those types of care are required, we can help. Your Doctor will have ability to care for you for certain conditions locally at Crockett Medical Center. We will also work with your hospital team during any hospital stay at another facility, as well as work closely with any specialists.
Yes. We are happy to accept the children of our enrolled clients. See our pricing page for details.
Of course! Physician access is one of the greatest benefits of the direct primary care model. Because illness and injury do not respect regular office hours, you may contact your physician whenever you need.
Because you have several ways to reach your doctor, you can reach out to us whenever you need, wherever you are. Many illnesses can be diagnosed and treated with a simple conversation. We’ll also locate the nearest pharmacy and order the medications most appropriate for your circumstances.
We maintain high standards of patient PRIVACY. We will NEVER provide your health information to any third party unless you specifically ask that we do so.
Charges will be added at time of service and applied to your preferred method of payment.
As a member, you won't have to pay a co-pay for office visits or routine physicals. Also you'll be able to avoid many visits altogether by sending your questions directly to us via email and text – something you won't get from a traditional practice. We've negotiated amazing deals for blood tests, X-rays, and other testing on your behalf.
More importantly, since you are getting all this amazing care from us, you can cut way back on your insurance premiums. Most Membership patients have a high-deductible, low-premium insurance plan so they're covered in the case of a major health issue. But leave the rest of your healthcare to us.
Of course. Everyone benefits from a service tailored directly to them. That’s why we offer truly custom healthcare. We’re here for you if you're sick or hurt, but we also help you proactively maintain good overall health. Every visit with us will be thorough, relaxed, and as long as you need to address your health concerns. The longer you're our patient, the more we learn about your health and lifestyle, and the better we can help you maintain that health. And when you do need help, your own doctor will help you; and not "sometime next week."
Are you ready to book and appointment? Just click the link below, select the date for your visit, choose Virtual or Office Visit, and we will be in touch.
Still want to learn more about our practice ands services? Check out our FAQ page for answers to many common questions.
Get in touch! We’re happy to chat and answer questions, or come by our office and meet us in person.